2. ABOUT US
Our website serves as a platform for facilitating individualized travel and entertainment services. All transactions are carried out securely, reliably, and confidentially. We offer premium concierge services worldwide, including but not limited to yacht rentals, villa bookings, supercar rentals, and business jet charters (“Services”).
3. OWNERSHIP/RIGHTS TO USE
The content displayed on our website, including but not limited to texts, graphics, and media, belongs to us and is protected by intellectual property laws. The use of our website does not grant the user any rights to use these materials without our explicit consent.
4.1. Placing an Order: To purchase any of our services, clients are required to fill out a form available through the contact section on our website. Once the form is submitted, our managers will get in touch with you to confirm the order. After order confirmation, an invoice with a payment link will be sent to your email address. Payment must be made within the specified time period.
The prices listed on our website serve as a guideline and may vary depending on a variety of factors such as the season, specific requirements of the chosen service, and additional requests. The final cost will be clarified and confirmed by our manager before the invoice is issued, ensuring fairness and transparency in financial matters.
Available payment methods include Visa, and Mastercard.
Upon payment confirmation, all necessary documentation will be sent to your email address.
4.2. Cancellation of Order: Orders can be canceled by getting in touch with the manager as soon as possible. A partial refund will be initiated if the cancellation occurs no later than 7 days before the first day of rental. For a full refund, the order must be canceled no later than 30 days before the first day of rental. Please note that the earlier you notify us of your intent to cancel the order, the more funds will be refunded to you.
5. INTELLECTUAL PROPERTY
All content, trademarks, and data on our website, including software, databases, text, graphics, icons, hyperlinks, confidential information, and designs are our property or licensed to us and are protected from infringement by local and international laws and agreements.
We do not guarantee that the website, its content, or the server it is hosted on are error-free or free from viruses or other harmful components. Moreover, we do not guarantee continuous or error-free operation of the website functionality, rectification of defects, or that the website or the server it is hosted on does not contain viruses or other harmful components.
Refunds for services are subject to a graduated scale based on the cancellation period:
1. Cancellation 30 days or more before the start of the rental: Full refund.
2. Cancellation 15-29 days before the start of the rental: 50% refund of the total order amount.
3. Cancellation 7-14 days before the start of the rental: 25% refund of the total order amount.
4. Cancellation less than 7 days before the start of the rental: No refund will be provided.
We urge you to notify us promptly of any planned cancellations to ensure the best refund conditions.
8.1 Governing Law: In the event of any disputes arising out of the use of this website or services, they shall be resolved in the courts of the United Kingdom.
9. MISCELLANEOUS TERMS
We reserve the right to modify these terms and conditions at any time without prior notice. In the event of any changes, the new version of the terms and conditions will be promptly posted on this website.
10. CONTACT US